Privacy Policy

Information We Collect

• Account information such as email, profile details, and account status.
• Wallet, Credits, ledger, order, prize, and shipping request activity.
• Shipping address information provided for eligible deliveries.
• Payment status, Stripe identifiers, checkout metadata, and webhook event status.
• Device and log data, including visitorId, deviceId, request data, and fraud prevention signals.
• Share visit data used to validate eligible Share Bonus Entries.

How We Use Information

• Provide and secure the Drova service.
• Process payments, maintain wallet balances, and record ledger activity.
• Fulfill orders, handle prize decisions, and process shipping requests.
• Record entries, draw results, and product activity.
• Prevent fraud, abuse, duplicate-account activity, and unauthorized access.
• Improve product quality, provide support, and comply with operational or legal obligations.

Payments

• Stripe processes payment information.
• Drova does not store complete card numbers.
• We store payment status, Stripe IDs, metadata, and webhook event processing records needed to reconcile activity.
• Payment information handled by Stripe is also subject to Stripe policies.

Cookies and Local Storage

• The web app may use localStorage to keep login tokens and session state.
• The web app may store visitorId or deviceId values for share visits, login continuity, and fraud prevention.
• Clearing browser storage may sign you out or reset local device identifiers.
• Future analytics or support tools may use cookies or similar technologies when enabled.

Sharing

• We may share necessary information with Stripe for payment processing.
• We may use hosting, database, infrastructure, shipping, analytics, fraud prevention, and support providers.
• We share only what is reasonably needed to operate, protect, and support the service.

Data Retention

Security

Your Choices

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